{"id":10394,"date":"2021-05-10T10:08:18","date_gmt":"2021-05-10T10:08:18","guid":{"rendered":"https:\/\/idragon.d2.shop-linkage.com\/?page_id=10394"},"modified":"2021-07-06T06:50:17","modified_gmt":"2021-07-06T06:50:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/shop.idragonworld.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; bg_color=&#8221;#f7f7f7&#8243; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;100&#8243; bottom_padding=&#8221;100&#8243; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; overlay_strength=&#8221;0.3&#8243; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h2>FAQ<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; bottom_padding=&#8221;45&#8243; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; overlay_strength=&#8221;0.3&#8243; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text css=&#8221;.vc_custom_1625554033346{margin-bottom: 0px !important;}&#8221;]\n<h3>Order<\/h3>\n[\/vc_column_text][toggles style=&#8221;minimal&#8221;][toggle color=&#8221;Default&#8221; title=&#8221;Q1. How to purchase items?&#8221;][vc_column_text]A: Click &#8220;Add to Cart&#8221; button that under your favorite item, and it will appear in the shopping cart at the top right of the page.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; title=&#8221;Q2. How to add\/delete items in the shopping cart?&#8221;][vc_column_text]A: Click &#8220;View Shopping Cart&#8221; at the top right of the page, you can add\/delete items in the quantity column.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; bottom_padding=&#8221;45&#8243; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; overlay_strength=&#8221;0.3&#8243; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text css=&#8221;.vc_custom_1625554074486{margin-bottom: 0px !important;}&#8221;]\n<h3>Payment<\/h3>\n[\/vc_column_text][toggles style=&#8221;minimal&#8221;][toggle color=&#8221;Default&#8221; title=&#8221;Q1. How to checkout?&#8221;][vc_column_text]A: Click &#8220;Go to checkout&#8221; in the shopping cart, then fill in the contact information and select the payment method. You can check out afterwards.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; title=&#8221;Q2. What payment methods do you accept ?&#8221;][vc_column_text]A: We use Stripe to process all payment. It accepts the following payment methods:<\/p>\n<ul>\n<li>Alipay<\/li>\n<li>WeChat Pay<\/li>\n<li>MasterCard<\/li>\n<li>VISA<\/li>\n<\/ul>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; title=&#8221;Q3. How to calculate the delivery cost?&#8221;][vc_column_text]A: We offer delivery service that paid by the recipient only. For details, please refer to the SF Express website:<br \/>\n<a href=\"https:\/\/htm.sf-express.com\/we\/ow\/#\/hkmo\/en\/price-query\" target=\"_blank\" rel=\"noopener\">https:\/\/htm.sf-express.com\/we\/ow\/#\/hkmo\/en\/price-query<\/a>[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; bottom_padding=&#8221;45&#8243; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; overlay_strength=&#8221;0.3&#8243; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text css=&#8221;.vc_custom_1625554150138{margin-bottom: 0px !important;}&#8221;]\n<h3>Delivery<\/h3>\n[\/vc_column_text][toggles style=&#8221;minimal&#8221;][toggle color=&#8221;Default&#8221; title=&#8221;Q1. What delivery service that I can choose?&#8221;][vc_column_text]A: We provide SF Express local delivery service temporarily.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; title=&#8221;Q2. How to track my order?&#8221;][vc_column_text]A: S.F. Express provides package track and trace service. You may refer to the following link for more information:<br \/>\n<a href=\"https:\/\/htm.sf-express.com\/hk\/en\/dynamic_function\/waybill\/\" target=\"_blank\" rel=\"noopener\">https:\/\/htm.sf-express.com\/hk\/en\/dynamic_function\/waybill\/<\/a>[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; title=&#8221;Q3. When will the ordered package be received?&#8221;][vc_column_text]A: If all ordered items are in stock, the customer will also complete the order before 4 pm, local delivery will take about 3-5 working days.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; bg_color=&#8221;#f7f7f7&#8243; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; top_padding=&#8221;100&#8243; bottom_padding=&#8221;100&#8243; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_link_target=&#8221;_self&#8221; column_shadow=&#8221;none&#8221; 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